Terms & Conditions
The coaching schedule and online material will be arranged between the Coach (Paul), and the Client (you). The Coach will recommend the frequency of coaching sessions based on assessment of the client’s requirements. Normally the monthly coaching schedule includes 3 calls a month, minimum 30 minutes each. The 4th week may be a checkin through messaging or a phone call. Client may request any additional contact and is encouraged to do so. This recommendation, or plan, is not binding and may be altered and adjusted throughout the coaching journey, in accordance with the terms set out in this agreement.
In general, sessions will be provided on a session by session basis.
In return for the fees payable by the client (or by a third party on their behalf), Paul agrees to provide the coaching service in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
The date that payment ensues will be considered the start date for the service. Where any client is unhappy with any of the terms and conditions, they can contact Paul to discuss any concerns and see if they can be resolved.
Billing
For the Single-Payment Package:
The client agrees to this one-time payment. The client understands that no refund is offered for this service. In the event of any conflict, coach will attempt to work out a resolution with client.
For the Monthly-Payment Package:
The client agrees to monthly billing for the full length of the coaching package. The client understands that no refund is offered for this service. In the event of any conflict, coach will attempt to work out a resolution with client.
For Monthly-Recurring Payment (Year):
The client agrees to monthly billing for the full year of this coaching package. The client understands that no refund is offered for this service. In the event of any conflict, coach will attempt to work out a resolution with client. After 1 year time, recurring coaching will continue unless canceled by client.
For Single Session:
The client agrees to payment at time of scheduling. The client understand that no refund is offered for cancelations, unless Paul is able to fill that spot, otherwise you have purchased it.
Format of Sessions
Sessions are by phone either via Telegram, Messenger, FaceTime audio, WhatsApp audio or by telephone direct. In all cases the client is responsible for calling the coach. The coach is available for other formats by mutual agreement. Client is responsible for ensuring that he is available for consultation at agreed times. If client does not show, or reschedule 24 hours prior to appointed time, the time allotted is subject to count towards his coaching call for that week.
Waiver
You hereby release, waive, acquit and forever discharge your Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages you may claim to have or that you may have arising out of acts or omissions by yourself or by your Coach as a result of the advice given by your Coach or otherwise resulting from the coaching relationship contemplated by this agreement.
You further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to you to sign this agreement. This agreement shall bind your heirs, executors, personal representatives, successors, assigns, and agents.
Refunds
Refunds are not provided. Where issues may arise, Client is expected to discuss these with Coach openly and honestly.
Coaching Disclaimer
In committing to holistic life coaching with Paul Cropper, you acknowledge the following:
You understand that the coaching services you will be receiving from your Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. You also understand that your Coach is not acting as a mental health counsellor or a medical professional.
For legal purposes, you understand that coaching is currently an unregulated industry and that your Coach is not “licensed “ by any body even though the sessions may take place in the USA or elsewhere.
You understand and agree that you are fully responsible for your well-being during your coaching sessions and subsequently, including your choices and decisions.
You understand that coaching is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and you will not use it in place of any form of therapy.
You understand that all comments and ideas offered by your Coach are solely for the purpose of aiding you in achieving the defined goals you create with your Coach. You have the ability to give your informed consent, and hereby give such consent to your coach to assist you in achieving such goals and understand that results are not guaranteed.
You understand that to the extent our work together involves personal development, career or business, your Coach is not promising outcomes included but not limited to trauma recovery, personal introspection, increased personal happiness, career progression, profitability and/or business success.